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Answers

Frequently asked questions

Straight answers about our repairs, prices, AMC plans, products and service areas. Can’t find what you need? Just call or WhatsApp us.

Repairs & Pricing

How much does laptop screen replacement cost in Mumbai?

Laptop screen replacement starts from around ₹2,500 and varies by model and panel type (HD, FHD, touch). We confirm the exact price after a free diagnosis, and most screens are replaced the same day.

How long does a typical laptop repair take?

Most laptop repairs are done the same day or within 24–48 hours. Repairs needing ordered parts or chip-level board work take 2–4 working days. We always tell you the timeline before starting.

Is it worth repairing a 5-year-old laptop?

Often yes. If the board is healthy, an SSD and RAM upgrade plus a small repair can give a 5-year-old laptop several more good years for a fraction of a new machine’s cost. We advise honestly when replacement makes more sense.

Do you charge for diagnosis?

No. Diagnosis is free. We test your device, identify the real fault, and give you a transparent, itemised quote before any work begins — with no obligation to proceed.

Do you offer a warranty on repairs?

Yes. Every repair carries a 90-day service warranty. If the same fault returns within that period, we re-check and fix it at no extra labour cost.

AMC & Business Support

What is a computer AMC and what does it include?

A computer AMC (Annual Maintenance Contract) is a yearly agreement to keep your computers running. It includes scheduled preventive maintenance visits, unlimited breakdown support, virus protection, software help and priority response — for a fixed annual fee.

What is the difference between comprehensive and non-comprehensive AMC?

A comprehensive AMC includes labour plus spare parts and repairs in the annual fee. A non-comprehensive AMC covers labour, servicing and preventive maintenance, but spare parts are billed separately when needed. We help you pick based on your fleet’s age.

Do you provide on-site IT support for offices?

Yes. For offices in Dahisar and the western suburbs we provide on-site support and AMC visits for computers, printers and networks, with priority response and remote assistance between visits.

Do you provide GST invoices?

Yes. We provide proper GST invoices for product purchases, repairs and AMC contracts, which is important for businesses claiming input credit. Ask for a GST invoice at the time of billing.

Sales & Products

Do refurbished laptops come with a warranty?

Yes. Our refurbished laptops are tested against a quality checklist and come with a warranty. We tell you the exact condition, specification and warranty period upfront so you buy with confidence.

Can you build a custom desktop or gaming PC?

Yes. Tell us your budget and use — office, home or gaming — and we design and assemble a balanced build with genuine, warranty-backed components, including Windows and driver setup.

Which laptop brands do you sell and service?

We sell and service all major brands including Dell, HP, Lenovo, Asus, Acer and Apple, plus assembled desktops and a full range of peripherals and accessories.

Data & Service Area

Can you recover data from a dead hard disk?

Often yes. Many non-detecting drives have logical or controller faults we can recover in-house. Severely damaged drives may need a clean-room lab, which we arrange after a free evaluation and your approval.

Do you provide home or on-site laptop repair in Dahisar?

Yes. We offer free pickup and drop across Dahisar and nearby areas, plus on-site visits for offices. Call or WhatsApp us to arrange a convenient time.

Which areas of Mumbai do you serve?

We are based in Dahisar East and serve the western suburbs including Dahisar, Borivali, Kandivali, Mira Road and Bhayander, with free pickup and drop for laptop and desktop repairs.

What are your working hours?

We are open Monday to Saturday, 10:00 AM to 8:00 PM, and closed on Sundays. You can call, WhatsApp or walk in during these hours; pickups can be scheduled to suit you.

Still have a question?

We’re happy to help — no obligation, no pressure.

+91 98673 40197 · Mon–Sat 10 AM–8 PM · Dahisar East, Mumbai