For Business & Home
Computer AMC Services in Mumbai
A computer Annual Maintenance Contract (AMC) keeps your computers, printers and network running for a fixed yearly fee — with preventive maintenance, unlimited breakdown support and priority response. Reliable Computech has provided AMC to Mumbai offices, shops and schools since 2003, with both comprehensive and non-comprehensive plans tailored to your setup.
Why an AMC?
- Predictable IT costs
- Less downtime
- Priority response (SLA)
- One partner for all
- GST invoicing
- On-site + remote
Comprehensive vs Non-Comprehensive AMC
The main choice is whether spare parts are included. Here’s how the two standard plans compare.
| Feature | Comprehensive AMC | Non-Comprehensive AMC |
|---|---|---|
| Preventive maintenance visits | Included | Included |
| Unlimited breakdown support | Included | Included |
| Labour for repairs | Included | Included |
| Spare parts & components | Included in fee | Billed separately |
| Virus & software support | Included | Included |
| Annual fee | Higher | Lower |
| Best suited to | Older fleets, budget certainty | Newer machines, lower upfront cost |
Not sure which fits? We survey your machines — how many and how old — and recommend the plan that costs you less over the year, not the one that earns us more.
What every AMC plan includes
Whether you choose comprehensive or non-comprehensive, these are covered:
- Scheduled preventive maintenance visits
- Unlimited breakdown support calls
- Hardware fault diagnosis & repair
- Operating system & software troubleshooting
- Virus & malware protection and clean-up
- Printer, network & basic server support
- Priority response with a defined turnaround
- On-site visits plus remote support between visits
Who our AMC is for
Offices & SMBs
Keep every workstation productive with predictable annual costs and fast response.
Shops & Retail
Billing PCs and printers kept running so your counter never stops.
Schools & Coaching
Labs and admin computers maintained and secured for uninterrupted classes.
Clinics & Professionals
Reliable systems for appointment, records and billing software.
AMC frequently asked questions
What is a computer AMC?
A computer AMC (Annual Maintenance Contract) is a yearly agreement to keep your computers, printers and network running. For a fixed annual fee you receive scheduled preventive maintenance, unlimited breakdown support, virus protection and priority response — instead of unpredictable per-visit charges.
What is the difference between comprehensive and non-comprehensive AMC?
A comprehensive AMC includes labour plus spare parts and repairs in the annual fee. A non-comprehensive AMC covers labour, servicing and preventive maintenance, but spare parts are billed separately when needed. Comprehensive suits older fleets; non-comprehensive suits newer machines.
How is AMC pricing calculated?
AMC is usually priced per computer (per node) per year, based on the number and age of your machines and the plan type. We survey your setup and give a tailored quote rather than a fixed public price, because every office is different.
How quickly do you respond to a breakdown under AMC?
AMC customers get priority response. Many issues are resolved remotely within a short window, and on-site visits are scheduled quickly — with the exact response time written into your contract as an SLA.
Do you provide preventive maintenance visits?
Yes. Every AMC includes scheduled preventive maintenance — cleaning, updates, health checks and early detection of failing parts — which prevents most breakdowns before they disrupt your work.
Can we include printers, networking and servers in the AMC?
Yes. Alongside computers, we cover printers, networking equipment and basic servers under AMC. Tell us your full setup during the survey and we’ll scope a plan that covers everything you rely on.
Do you provide GST invoices for AMC?
Yes. AMC contracts are billed with a proper GST invoice, so your business can claim input credit. We keep documentation clear and professional for your accounts.
Is there a minimum number of computers for an AMC?
We offer AMC for setups of all sizes, from a handful of machines to large offices. Even small businesses benefit from predictable costs and priority support — contact us and we’ll tailor a plan.
Free survey
Get a tailored AMC quote
Tell us about your setup and we’ll recommend the right plan and price — no obligation.
- We survey your computers, printers and network
- We recommend comprehensive or non-comprehensive
- You get a clear, GST-compliant quote